How to describe customer service on a resume

Posted by Napier Resume on 1 Jan 2025

When applying for a customer service job, it’s important to showcase your relevant expertise and experiences in your resume. A well-written resume can make huge difference when you apply for the job you want. At Napier Resume, we specialize in resume writing to help you stand out from the rest of the applicants. In this article, we will provide tips on how to talk about the quality of service you provide on your resume.

  1. Use action verbsin explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you are actively involved in the work of customer service and are able to show results.
  2. Be specific about your job duties and responsibilities. Be precise when describing your customer service experience. Instead of simply saying "worked in customer service," you should say "managed an entire team of customer service reps and handled complaints from customers."
  3. Offer metrics: Include relevant measures such as satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% through efficient solutions to problems."
  4. Your resume should be tailored to your needs. your resume to fit the customer service job you’re applying for. Highlight the abilities and experience which are relevant to the job.
  5. Make sure you proofread your resume and get professional assistance You should proofread your resume prior to you submit it to ensure there are no errors. If you require assistance seek professional assistance from Napier Resume.

Following these steps and guidelines, you can write an effective customer service resume that effectively highlights your experience and expertise. Remember to adapt your resume to the specific job that you’re applying for and be sure to proofread your resume prior to submitting it. Napier Resume can also assist you in writing a powerful resume that highlights your strengths and work experience.

Tanja was great and always got back very quickly. Highly recommend
Brett Hain
Napier Resume were approached by me 2 years ago to complete my professional CV and Cover letter, the service was fast, efficient and of the highest quality. Recently I once again approached Tanja to update my CV and cover letter at short notice, the service provided was once again of the highest standard.
Gavin Derks
Trying to remove but unable to ATM. Sorry about the mistake. Have changed review but if I can remove it I will.
Lina Stead
A quick turnaround - easy to share my information and I am really happy with my new CV.
L L
Thank you for the lovely review Sharada, it really means a lot to our team at Napier Resume. Wishing you absolutely every success with your new documents and a big thank you again.
Sharada Ragothaman
Thank you for a job well done. My resume now stands out from the rest, and it has a real modern appeal. I appreciate the excellent customer service and prompt delivery of the documents.
Kaye Ramos
Thank you for the professional resume and the friendly service.
Danilo Spasojevic
You guys did a great job on my Resume! much appreciated.
Dan S
I had Tanja write my personalised cover letter and resume, I cannot fault their quality and I'm hugely impressed it was worth every dollar. I'm just trying to make a career change and I feel this resume and cover letter were the missing link between me getting an interview or missing out. So well done to the team at Napier resumes and a personal shout out to Tanja.
Blake Karafilis
Excellent service, reasonable priced and very professional. Would highly recommend Napier Resumes, Tania did an awesome job updating my hubby's resume so much so within hours of applying for positions using his new updated resume he received a call and in a couple of days had a job. #perthresume #coverletter #jobsearching #resumewriting
Genene McGroder
How to describe customer service on a Resume

Resume

We provide professional resume writing services.

How to describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our highly seasoned resume writers will ensure your new resume sticks out among the rest.

We are a team of highly qualified and seasoned HR professionals, recruiters, and consultants who are dedicated to delivering an excellent, well-written resume or cover letter.

We pride ourselves on our extensive understanding of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide range of industries and professions means that we can create a high-quality, powerful resume that suits your personal requirements.

Our end goal is to deliver you with an impressive, striking resume that is perfectly optimised for success in the competitive Napier job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be fully satisfied with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100