How to present Customer Service on a resume
When seeking a customer service position, it’s crucial to highlight your relevant expertise and experiences in your resume. A well-written and professional resume can make huge difference when you apply for the job you’re looking for. We at Napier Resume, we specialize in providing resume writing services to ensure that you stand out the rest of the applicants. In this article, we will provide tips on how to talk about customer service on a resume.
- Use action verbs: When describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs suggest that you have actively been involved in the work of customer service and have seen results.
- Incorporate specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of saying "worked in customer service,"" use the phrase "managed an entire team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates to prove your impact. For instance, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Your resume should be tailored to your needs. your resume to match the customer service job you’re applying for. Highlight the experience and skills that are relevant to the position.
- Proofread and seek professional help You should proofread your resume prior to uploading it to ensure it is error-free. If you require help seek professional assistance at Napier Resume.
If you follow these guidelines that you will be able to craft an effective customer service resume that effectively highlights your experience and capabilities. Make sure to adapt your resume to the job that you’re applying for and be sure to proofread your resume prior to submitting it. Napier Resume can also assist with the creation of a strong resume that showcases your skills and experiences.
