How to Describe Customer Service on a resume
When seeking a customer service position, you must be sure to list your relevant qualifications and experience on your resume. A professionally written resume can make a big difference in getting the job you’ve been hoping for. In Napier Resume, we specialize in resume writing to help you stand out from your competition. In this article, we will provide tips on how to present customer service in a resume.
- Utilize action verbs when describing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service work and are able to show results.
- Include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of saying "worked in customer service," you should say "managed a team of customers service agents and handled complaints from customers."
- Offer metrics: Include relevant measures such as satisfaction rates to demonstrate the impact of your work. For instance, "increased customer satisfaction by 15% with effective method of problem-solving."
- Customize your resume: tailor your resume to match the customer service job you’re applying for. Include the relevant skills and experience that are relevant to the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to uploading it to ensure it’s error-free. If you need assistance you can seek help from a professional with Napier Resume.
By following these tips and guidelines, you can write your resume for customer service that effectively highlights your relevant experiences and capabilities. Keep in mind to adapt your resume to the specific job you’re applying for and make sure you proofread it prior to submitting it. Napier Resume can also assist with the creation of a strong resume that showcases your talents and experience.
