How do you describe Customer Service on a resume
When trying to get a customer service job, it’s essential to list your relevant expertise and experiences in your resume. A well-written resume will make significant difference in obtaining the job you want. In Napier Resume, we specialize in providing resume writing services to assist you in standing out the rest of the applicants. In this article, we’ll discuss tips on how to talk about customer service on a resume.
- Utilize action verbs: When talking about your experience with customer service include action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in the work of customer service and achieved outcomes.
- Include specific job duties and responsibilities. Be specific when describing your service experience. Instead of simply saying "worked in customer service,"" say "managed a team of customers service reps and handled customer complaints."
- Give metrics: Include pertinent metrics such as customer satisfaction ratings to show the impact of your work. For instance, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Create a custom resume by tailoring your resume to match the job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
- Ask for professional help and proofread: Proofread your resume before uploading it to ensure it’s not erroneous. If you need help you can seek help from a professional with Napier Resume.
If you follow these guidelines that you will be able to craft your resume for customer service that effectively highlights your relevant experience and abilities. Be sure to modify your resume to fit the job you’re applying to and be sure to proofread your resume prior to submitting it. Napier Resume can also assist with the creation of a strong resume that displays your capabilities and work experience.
