How to describe customer service on a resume
When seeking a customer service job, it’s essential to list your relevant expertise and experiences on your resume. A well-written resume can make huge difference when you apply for the job that you desire. Here at Napier Resume, we specialize in writing resumes to make you stand out from your competition. In this article, we will go over tips on how to present customer service in a resume.
- Utilize action verbs when you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs show that you have actively been involved in your work with customers and have seen results.
- Make sure to include specific job duties and responsibilities: Be specific when describing your service experience. Instead of declaring that you "worked in customer service," say "managed the customer service representatives and handled customer complaints."
- Offer metrics: Include relevant metrics , such as customer satisfaction rates to demonstrate your effectiveness. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Customize your resume: tailor your resume to match the customer service job you’re applying for. Highlight the abilities and experience that are most relevant to the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before making it available to ensure there are no errors. If you require assistance look into professional help with Napier Resume.
If you follow these advices, you can create your resume for customer service that effectively highlights your relevant experience and abilities. Keep in mind to tailor your resume to the specific job you’re applying for and be sure to proofread your resume prior to submitting it. Napier Resume can also assist in creating a professional resume that highlights your strengths and experience.
