How to Describe Customer Service on a resume
When you are applying for a customer service job, it is essential to include your knowledge and experience in your resume. A well-written resume can make huge difference when you apply for the job you want. We at Napier Resume, we specialize in providing resume writing services to assist you in standing out your competition. In this article, we’ll provide tips on how to write about customer service in a resume.
- Utilize action verbs: When you are describing your customer experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in customer service work and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of declaring that you "worked in customer service," mention that you "managed a team of customer service agents and handled customer complaints."
- Provide metrics: Include relevant measures such as satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Make your resume more tailored: Customize your resume to fit the customer service position you’re applying for. Highlight your skills and experiences that are most relevant to the position.
- Ask for professional help and proofread Check your resume for errors before sending it out to ensure the resume is error-free. If you need help take advice from a professional at Napier Resume.
By following these tips, you can create an effective customer service resume that effectively highlights your relevant work experience as well as your skills. Make sure to tailor your resume to the job you’re applying to and be sure to proofread your resume prior to submitting it. Napier Resume can also assist you in creating an effective resume that displays your capabilities as well as your experience.
